Issues, investigations and escalations in one workflow

AI triage used to be spread across short-lived runs, cards and chat panels. It is now one workflow: an issue opens an investigation, the investigation produces a diagnosis backed by evidence, proposed actions wait for approval, and every escalation is recorded.

• Investigations. Every investigation is listed under Investigations in the sidebar and opens in a workspace with the transcript, diagnosis, evidence, actions and approvals. Error issues, alerts and anomalies all open the same kind of investigation. Transcripts are stored, so a reload or another device shows the full thread, and tool results render as structured views instead of raw JSON.
• Source code. With the GitHub integration connected, an investigation can search and read your repositories at the commit your telemetry reports, so a finding can point at the code involved. Access is read-only, and source findings stay hypotheses until telemetry confirms them.
• Settings → Automation. Automatic investigations, severity and confidence routing, and recent escalation deliveries share one page. The Policy simulator shows whether a given severity, source and AI confidence would escalate, and to which destinations, before you change anything.

Learn how issues work in the errors guide.