Retention
How long hosted Maple keeps each kind of data: traces, logs, metrics, session replays, product events, error issues, alert history and the audit log.
Hosted Maple deletes data automatically once it passes its retention period. The periods are the same in both regions. Age is measured from the data’s own timestamp (for example a span’s start time), not from when Maple received it.
Telemetry
| Data | Kept for |
|---|---|
| Traces (spans) | 30 days |
| Logs | 30 days |
| Metrics (sum, gauge, histogram, exponential histogram) | 90 days |
| Session replays (recordings and their timeline events) | 30 days |
| Product events | 365 days |
| Error occurrences (the individual events behind error issues) | 90 days |
| Hourly rollups of traces and logs (service overview, service map edges, trace and log aggregates) | 365 days |
Individual spans, log lines and data points cannot be read once they pass these periods. Charts built on hourly rollups, such as service overviews and the service map, can reach further back, up to the rollup’s 365 days. Some queries have shorter maximum time ranges. See Limits.
Error issues
Error issues are not deleted by age while they are open, however old the underlying errors are. These rules clean them up:
| Issue state | What happens |
|---|---|
Resolved (done) for 14 days | The issue is archived |
| Grouped under an older fingerprinting scheme, after Maple changes how errors are grouped | The issue is archived, and new occurrences open a new issue |
| Archived for 90 days | The issue is deleted, with its incidents, comments and state history |
| A fingerprint that never became an issue | Forgotten after 24 hours without a new occurrence |
Alerts and audit history
| Data | Kept for |
|---|---|
| Alert rule checks (each evaluation, with its observed value) | 365 days |
| Organization audit log (Settings → Audit Log) | 6 years (2,190 days) |
Maple Local
Maple Local keeps logs and traces for 30 days and metrics for 90, and lets you raise the floor for raw data. See Your data. To keep history longer, export it with archives.